1
Document upload reminders
Nudge secure document uploads. Same tooling, per-row links.
2
Quiz reminders
Nudge applicants to resume their quiz. Same tooling, different openers.
3
Pre-Eligibility
Nudge for PreEligibility. Same tooling, per-row links..
4
Missing documents
Build a one-off email for applicants who submitted but still owe specific items.
5
Rejections
Send a courteous outcome email with privacy details.
6
General enquiries
Quick one-off emails (eligibility, notifications help, role overview, etc.).
7
WhatsApp messages
Ultra-brief missing-docs nudges with “arrange a call”. Copy & paste into WhatsApp.
SB
Before you send
Please confirm the email opens with the From address set to registration@starbridgeapp.com. If it isn’t:
- Quick fix: In the compose window, click From and choose registration@starbridgeapp.com.
- Set as preferred in New Outlook (Windows/Web):
- Open Settings (gear) → Accounts → Email accounts.
- Find registration@starbridgeapp.com → select … (More) → Set as default.
- In Mail → Compose and reply, enable “Always show From” so you can verify the sender each time.